Create alert policy

Overview

An alert policy allows you to configure a degradation threshold for your metrics. If the metric reaches below or above that threshold you will be alerted via your configured notification channel.

Create

Start by creating a new metric or navigating to the metric for which you would like to be alerted of a change. Learn more about creating a metric.

Once you have selected the metric you would like to create an alert policy for, you can navigate to the alert policy builder by selecting the tab "Alert Policy" on the metric definition page. Note that alert policies can only be created for metrics that are measured per traffic type, rather than those that are measured across the traffic type you are using.

A. Name your alert policy
Give your alert policy an easily recognizable name. We recommend also including the metric name your alert policy is associated with in your policy name.

B. Add a description (optional)
Give your alert policy a description. This can include anything that would be useful to you and your team if an alert is fired. Include runbooks, alerting protocols, and key information about the alert.

C. Add an alert condition
An alert policy can have multiple alert conditions. Each alert condition relates to a particular environment.

D. Choose your environment
Choose the environment you would like to apply the alert condition to. If you already have an alert condition for a particular environment, this will not be available in the environment drop down when you create a second alert condition.

E. Add a degradation threshold
Add a degradation threshold in the form of a relative percentage threshold or absolute value threshold. The degradation direction is assumed to be the opposite of the desired direction of the metric. Learn more about setting degradation thresholds in our guide. 

F. Configure the alert notification channel

Configure who should be notified if an alert is fired. As default, the metric owner will be selected. You can also select the emails of any group as well as add emails via the freeform section.

Configure who should be notified if an alert is fired. As default, the metric owner will be selected. You can also select the emails of any group as well as add emails via the freeform section.

When an alert is triggered for this metric, the people you've selected in this section will receive an email with the following format:

Subject: "Split Alert Fired: Split Name has caused Metric Name to degrade by X%" |
Body: "Split has detected a degradation of X% on your Metric Name Metric. Here are the details:

• Split: (name and link to Split)
• Alert Policy: (name and link to Alert Policy)
• Metric: (name and link to Metric)
• Baseline Value:
• Treatment Value:
• Impact %:
• Threshold %:

Please either Kill the Split or dismiss this alert in the Split Web Console (link to the Split Alert tab).

-The Split Team

You are receiving this email because you were set as one of the people to be notified on this Alert Policy: (name and link to Alert Policy). If you don't want to receive these emails, please remove yourself from the list of people to be notified on the Alert policy page."

Learn more about managing alert policies.