Account usage data

The following describes your available billing details, limits, and usage data within Split.

Usage data

To access your usage data, do the following:

1. From the left navigation, click the top and then Admin setting.
2. Under Organizational settings, select Usage.

The 3 types of usage data are:

Monthly Tracked Keys
Monthly Tracked Keys (MTKs) is the number of unique traffic type identifiers (e.g., users) evaluated by our SDKs in a calendar month.

We track unique keys based on the traffic type you choose to send to us. This is typically a combination of users, both logged in and anonymous. It can also be sessions, accounts, devices, or other custom identifiers that you define. Traffic types are used to segment and control access to features and run experiments.

Impressions
Impressions are a unique event record generated every time a monthly tracked key calls the Split SDK to get a treatment evaluation.

Events
Events are records of user or system behavior. Events can be as simple as a page visited, a button clicked, or response time observed, and as complex as a transaction record with a detailed list of properties.

Data is reported by month, so you are able to understand its trends:

Usage data update schedule

MTK, impression, and event counts update on the 8^th, 15^th, 22^nd, and 29^th of every month starting in the afternoon and include the count as of the time the report runs. The updated data gets populated over a few hours as the data is processed for each customer. 

The report also runs every month on the 1^st. This returns the end-of-month numbers for the previous month, again showing up in the user interface over the next few hours.

All data updates by the 9th, 16th, 23rd, and 30th for the month-to-date counts and on the 2nd for the final count for the previous month.

Data exports

To find your MTKs, impressions and events available as exportable CSVs, do the following:

1. From the left navigation, click the top and then Admin setting.
2. Under Organizational settings, click Usage.

If you need other information about your docs,  contact support@split.io.

Billing and limits

To find data about your organization's billing plan, limits, and currently enabled packs, do the following:

1. From the left navigation, click at the top and click Admin setting.
2. Under Organizational settings, click Billing and limits.

Billing plan and limits

Under the Billing section, you can find data about your current plan, the expiration date of your plan, your current support plan, as well as the limits that your billing plan gates you on.

Service limits

Under the Service limits section, you can find your current service limits. Split maintains service limits for each account to help guarantee the availability of the Split service, as well as to minimize billing risks to customers. Split service limits require that you request limit increases manually.

Request limit increases through the Split Help Center or by contacting support@split.io.