Account usage data

Overview

This article describes your available billing details, limits, and usage data within Split. This data is located under Admin > Organizational Settings > Usage and Admin > Organizational Settings > Billing and Limits.

Usage Data

Under Admin > Organizational Settings > Usage, the 3 types of usage data are:

Monthly Tracked Keys
Monthly Tracked Key (MTKs) are the number of unique traffic type identifiers (e.g. users) evaluated by our SDKs in a calendar month

We track unique keys based on the traffic type you choose to send to us. This is typically a combination of users, both logged in and anonymous. It can also be sessions, accounts, devices, or other custom identifiers that you define. Traffic types are used to segment and control access to features and run experiments.

We charge for our Platform edition in MTKs, which starts at 50K MTKs.

Impressions
Impressions are a unique event record generated every time a monthly tracked key calls the Split SDK to get a treatment evaluation.

Events
Events are the log of events occurring in your application that have been received by Split.

Currently, the data reported will go back to May 2019, so you are able to understand it's trends:

Data Exports

If you navigate to Admin > Organizational Settings > Usage, you will find your MTKs, impressions and events available as exportable CSVs, if you require any other information about your docs, please mail our support team at support@split.io.

Billing and Limits

Under Admin > Organizational Settings > Billing and Limits you can find data about your organization's billing plan, limits, and currently enabled packs.

Billing Plan and Limits

Under the Billing section, you can find data about your current plan, the expiration date of your plan, your current support plan, as well as the limits that your billing plan gates you on.

Example:

Service Limits

Under the Service Limits section, you can find your current service limits.

Split maintains service limits for each account to help guarantee the availability of the Split service, as well as to minimize billing risks to customers. Split service limits require that you request limit increases manually.

In most cases, you aren’t charged if your service limits are increased. You’re only charged if the limit you are requesting an increase to is a billing limit.

Limit increases can be requested through the Split Help Center or by emailing support@split.io.

The following limits apply by default and can be customized for your organization's needs.

Example:

Packs

Under the packs section, you can see all the current packs enabled for your organization. If you don't have a pack available, you can click "Contact Us" to reach out about upgrading to get the plan you need.

Example: