No data in Live Trail

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Velina Petrova

• August 27, 2020 16:28

Hello, 
Me and my team are currently in the process of testing Split.IO on the Basic Plan.
Our tech stack is Elixir so we are using the Split Evaluator. 
We have it running on a separate server. 

We are able to get information about the treatments via the REST API running on the server. 
The data is correct and matched correctly with the targeting rules. 

However when we try to access the Live trail and query the data we get nothing. 

We want to know if we are missing something? Is this an expected behaviour if we are running on the Basic Plan? Or is there something specific that we need to do for the Split Evaluator integration to make the impression data appear as we want it to?

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  Bilal Al-Shahwany

  • August 27, 2020 17:19

  Hi Velina, just responded to you from support ticket, Best way to use Live Tail, click on the "Query" button, then run your app and fetch treatments from Split Evaluator, you should see the impressions showing up in Live Tail.

  Thanks

  Bilal

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  John Short

  • September 14, 2020 18:23
  • Edited

  I am not seeing the impressions either with the Query running. I think because the lifetime of the .NET SDK. I have integration tests that I want to see the impressions, but the client is destroyed before the updates to the Split.IO website are completed. Not sure the best practice to make sure the updates are completed.

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  Bilal Al-Shahwany

  • September 14, 2020 18:36

  Hi John, if you are running a .NET service, why do you have client.Destory()? Usually the .NET app will continue to serve treatments for users, the best practice is to have a global singleton factory object and re-use it every time you call getTreatment.

  Thanks

  Bilal

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  John Short

  • September 14, 2020 20:52

  I do have it run as a singleton. I am talking about during my C# unit tests that have a short life-time. I want to write an integration test that will create an impression log in the Split.IO website so that I can verify the log is what I am expecting. I execute the Destroy method because that was recommended to flush the cached impression logs to write to Split.IO website.

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  Bilal Al-Shahwany

  • September 15, 2020 01:42

  Thanks John, which version of .NET SDK are you using? client.Destroy() suppose to flush the impressions before disabling the client.

  As a workaround, you can set the ImpressionsRefreshRate config parameter to 1 second, then add a delay of 2-4 seconds after calling getTreatment() function, this should provide enough time for the http post to finish.

  I will test the latest SDK version to verify if Destroy flush the cache or not.

  Thansk

  Bilal

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